这是一个创建于 57 天前的主题，其中的信息可能已经有所发展或是发生改变。
3 个月前，我在 tello 里购买了个 pay as go 套餐的 esim 卡，用 pixel 4 成功激活了，也成功开启 wifi calling ，一切都很完美，于是我用这个手机号注册了 tiktok ，x ，wechat ，tg ，等等一堆账号,想来提升自己的英语水平，在家刷的美滋滋的。
上个月快到期了，我发现有更便宜的每个月$5 的套餐，于是尝试切到这个套餐，中间也来来回回登录几次官网，之间可能有切换到不同的梯子，期间谷歌账号掉下来了，需要重新验证手机号等信息。
然后回家过年了，年后回来发现手机上 tello app 显示离线了。尝试重新登，提示账号密码不匹配，重置了密码之后，还是如此。怀疑是不是他们服务器有问题，隔离几天又尝试了，还是不行。然后在官网上文客服，客服让我给他们打电话。我这个渣渣英语没法交流，遂放弃。
下午的时候，用在线聊天再次联系客服，被告知，账号被封了.
啊，要疯了，绑定一堆号怎么办啊。各位道友可有法子啊。
附和客服聊天记录
Date: 01 Mar 2024 Duration: 00:11:44
Me
I'm sorry I can't talk, I can only communicate with words.
I have a question ，why my account ([email protected]) cannot be logged in. I'm sure my password is correct 。If you log in with Google, it will say that the account is not activated.
Now I can't pay for my account 08:47:04
Carmen
Thank you for contacting our Support Team. 08:47:15
Please allow me one moment to verify. 08:48:30
Me
can you help me ？ 08:48:54
Carmen
Please be advised that due to security reasons, your access has been restricted to the account. 08:50:02
Me
What can I do to remove the restriction? 08:51:05
Carmen
Unfortunately, you cannot do anything since this is an automatic system. 08:51:30
Me
Can I know what the security reason is? 08:51:41
Carmen
We do not have any specific details. 08:52:03
Me
So my number can no longer be renewed? 08:52:11
Carmen
Unfortunately, no. 08:52:40
Me
Can I register an account again and transfer my original mobile phone number? 08:53:06
Is this restriction permanent? 08:54:03
Carmen
Unfortunately, it won't be possible. 08:54:10
Yes, the restriction is permanent. 08:54:25
Is there anything else I can assist you with at this time? 08:55:37
Me
No, thanks for your reply 08:57:21
Carmen
Thank you for chatting with us.
Have a great day! 08:58:08
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1
Kimyx 57 天前
Tello 还会封号啊还不告诉原因，问问客服能不能 port out
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2
ZE3kr 57 天前 via iPhone
FCC Complaints 走起，屡试不爽，提交后马上会有运营商最高级客户经理跟你一对一联系。
https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223-Phone-Form-Descriptions-of-Complaint-Issues 比国内运营商联系工信部还管用，提交后运营商必须 30 天内给你和 FCC 提供书面 Letter ，详细解释事情缘由经过和解决方案。 |
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4
mway 55 天前
Tello 保号太贵了，+$20 转为 GV 号。
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